Shipping Policy

Thank you for visiting and shopping at St. Joseph Devotionals. Following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 2–4 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders (such as during major holidays), shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or text message.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery timelines depend on your location and the shipping method selected:

• Standard Shipping: 3–7 business days

Please note that delivery delays can occasionally occur due to carrier backlogs or inclement weather.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will become active within 24 hours of generation. You can use this number to monitor your package's journey directly on the carrier's website.

4. Customs, Duties, and Taxes (International Shipping)

St. Joseph Devotionals is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (including tariffs, taxes, and duties).

If a package is returned to us because a customer refused to pay local customs fees, the cost of original shipping will not be refunded.

5. Damaged or Lost Packages

Please inspect your order when it arrives. If your Prism arrives damaged, or if you receive the wrong item, email us at rosaryprism@gmail.com within 48 hours of delivery with your order number and a photo of the item and packaging, and we will make it right at no additional cost to you.
If your tracking shows the package as delivered but you cannot find it, please check with neighbours and your local post office first, then contact us and we will help you with a claim through the carrier.

6. Incorrect Shipping Addresses

We ship to the exact address provided at checkout. Please double-check your shipping information before finalizing your order. We are not responsible for packages delivered to an incorrectly entered address. If a package is returned to us due to an insufficient or incorrect address, the customer will be responsible for the cost of re-shipping the item.